MBFC+SH | A Compass for Better Decisions

A Compass for Better Decisions and Continuous Improvement

Every decision moves an organization somewhere. MBFC+SH helps leaders, managers, teams, and individuals evaluate whether a decision creates net improvement by moving toward More, Better, Faster, Cheaper, Safer, and Happier while reducing Waste, Defects, Delays, Excess Cost, Risk, and Frustration.

The Framework

MoreIncrease useful output, capacity, productivity, or customer value.

BetterImprove quality, consistency, reliability, and outcomes.

FasterReduce waiting, delays, bottlenecks, and unnecessary steps.

CheaperLower total cost, including hidden cost and avoidable complexity.

SaferReduce risk, instability, exposure, and unintended consequences.

HappierImprove the experience of employees, customers, suppliers, and stakeholders.

Inside the Book

MBFC+SH provides a common language for improvement, a practical decision framework, real-world examples, and tools for applying the framework to meetings, policies, controls, capital investments, and continuous improvement.

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Download the MBFC+SH Tools

Use these appendix tools to evaluate decisions, identify friction, review controls, and apply the MBFC+SH framework in real-world situations.

Appendix A — Decision Worksheet Evaluate value creation, friction, tradeoffs, assumptions, and follow-up. Appendix B — Organizational Audit Identify Waste, Defects, Delays, Excess Cost, Risk, and Frustration. Appendix C — Governance, Capital & Control Review Toolkit Evaluate controls, policies, capital investments, and governance burden. Appendix D — Friction Identification & Prioritization Toolkit Find and prioritize the friction most worth addressing first. Appendix E — Friction Library Reference common examples of organizational friction. Appendix F — Implementation Guide Introduce MBFC+SH through conversations, meetings, decisions, and feedback loops. Appendix G — Glossary of Key Terms Definitions and explanations of important MBFC+SH concepts and terminology. Appendix H — Capstone Reflection Questions Questions designed to reinforce learning and encourage application of the framework. Appendix I — Question Library Use practical questions to improve decisions and discussions.

About the Author

Daniel Nichols is an operations leader with experience in manufacturing, supply chain, process improvement, and practical business decision-making. MBFC+SH reflects a hands-on approach to improving work by focusing on value, clarity, accountability, and better outcomes.

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